Please Note: Micosoft has discontinued their "Shopping Cart" feature, please send any orders to sales@essentialradiance.com while we determine a new online ordering vendor, thanks!

Purchase Terms

Keeping you happy is our number one priority. Returns are easy - if you are not satisfied with your purchase for any reason, you may return the item(s) to us within 30 days of receipt of your order for a prompt exchange, credit, or refund.

Before returning the item, please email info@essentialradiance.com or call 1-781-400-1850 and let us know what and why you are returning, and a Return Merchandise Authorization Number (RMA#) will be issued. It is important that you make note of this number to include with any returns.

How the return policy works:
Return new, used, or damaged product to receive credit. Please keep the original packaging and any accessories to return with the item.

We do our best to provide you our candles in perfect condition and as quickly as possible. Shipments are inspected and double-checked by our shipping staff for accuracy and quality. Should you experience any problems, please contact us at info@essentialradiance.com.